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FAQ's

Are your products authentic and new??

" Yes, everything we sell is brand new and guaranteed to be genuine and authentic."

Can anyone place an order on the website??

" No, the website is not open to the general pubic. Only registered businesses (Wholesalers and Retailers) can place orders. Minimum Order Quantity (MOQ) applies on all orders.... read the rest"

What are the payment terms for orders??

" 30% in advance against our proforma invoice. Balance 70% 7 days just prior to shipment from our warehouse in Miami, Florida."

What are the domestic shipping charges??

" Shipping charges will be added to the final invoice once the goods are packed and ready for shipment. Items will normally be shipped via FEDEX / UPS Ground for the 48 contiguous states.... read the rest"

What is the delivery time on the orders??

" Delivery time depends on the Brand and Availability of product. This can vary from 2-6 weeks. Once an order is placed we will keep you informed about the actual delivery time.... read the rest"

What form of payments do you take??

" Bank Wire Transfer or Paypal ONLY."

Do you offer discounts for bulk purchases??

" The prices mentioned are for bulk orders only. Additional discount may be possible depending on quantities requested and current availabilities. Please contact us for more information.... read the rest"

What are your hours of operation??

" From 10am to 5pm EST, Monday through Friday."

What is your return policy??

" Goods CANNOT be returned unless there are any noticeable manufacturer defects."

Is your website secure??

" Yes, we use state-of-the-art data encryption technology to protect our customer’s information. Secure Socket Layers (SSLs) encrypt the information sent between your computer and our database. In addition, we use Internet fraud screening to protect credit card transactions.... read the rest"

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